It allows you to build a research study in whichever method works best for your work. Even better, that Collection will automatically stay up to date with any edits or additions you make, meaning you don’t have to go back and update any slide decks or presentations… meaning even less work for you! UX is a growing field, and the role of the user experience researcher is becoming more and more pivotal. Starting a UX career from different backgrounds: 4 stories Anthropology to UX. Organizing data across research projects The goal of that would be to store or archive data in an organized manner in order to find it again quickly when needed. Offered by California Institute of the Arts. These sessions are focused on a limited range of problems. - Christina Wodtke on the Aurelius Podcast, “People don’t do enough with the data they gather” - Steve Portigal on the Aurelius Podcast. It’s important to tag your key insights in the bigger picture of storing your UX research because of how powerful it is to increasing findability after the initial project is done. Research also gives us a chance to find problems that we can potentially fix. 2) Short films produced to showcase customer pain points across various touchpoints. As I said, once you choose a central place to store all of your user research data – whether it’s Aurelius or another tool – choose someone to own the rollout, training, and adoption of that platform. We’ve found that sharing high points from current and past research (key insights) over email and then scheduling an in person meeting as a follow up only when necessary is the most effective approach. When sharing the research data and findings, be direct and answer the questions being asked as concisely as possible. Well, you’re not alone. UX Designer - Does both research work and also takes it forward and uses the research outputs for designing the solutions. Finally, this person should be the shepherd of the platform — ensuring its use and adoption is done in the way most appropriate for your company. Vitamins don’t often provide much instant gratification, but they prevent the need for pain killers later. Step 2: Look for patterns and sort by theme Use this opportunity and UX numerous resources to deliver better services to your clients and make your business more successful. These systems have recently become popular for several reasons. Creating key insights is a more effective way of sharing research knowledge in a more digestible way than a traditional report. Tags (Example key insight: “Design and research teams are looking for ways to most effectively share their research findings” then some useful tags might be: Example tags: #sharing-research #primary-goal). One of the biggest pain points we hear from UX teams is how long it takes to analyze and synthesize their notes and insights after conducting the research. ... Is the research we have sufficient? by Zack Naylor, UX Mastery October 9, 2019. Get all those notes and observations into your repository so everything is in one place. Check out a demo video here . In this article, I’ll discuss the three main steps to consider in order to most effectively store all your UX research in one central repository. Zack Naylor from Aurelius teaches us how. A user research database or repository provides the ability to quickly search and trace your findings to particular past studies, allowing you and your team to get more mileage out of the research you’re already doing. Or even better, try it yourself free for 30 days . An important factor here is having a strategy for how you’ll organize and share all of your UX research once you decide on a platform. The owner can gather feedback from the team on tools, vendors and more to drive the ultimate decision and implementation for starting up your new user research repository. If your organization is organized … You’ll often have more key insights from a research project that didn’t answer the immediate question(s). We’ve seen successful UX research and product teams follow a few patterns here. This means a lot of valuable customer insight gets lost. With your database, you have to translate this process digitally. The Benefits of Organizing Your Notes and Data as you Collect Them. Republish our articles for free, online or in print, under a Creative Commons licence. The UI/UX Design Specialization brings a design-centric approach to user interface and user experience design, and offers practical, skill-based instruction centered around a visual communications perspective, rather than on one focused on marketing or programming alone. That quote is from a real Aurelius customer (at least before they used Aurelius). Let’s have a look at each. ... Organize meetups, events and community initiatives. We're a community of learners, practitioners, mentors and leaders with a common interest in UX and human-centred design. Storing UX research can be a frustrating situation if you don’t have a strategy for how to organize and share your key insights and findings from the start. This can be separate note documents, spreadsheet tabs or actual note categories like we’ve built in Aurelius. “Put the information where people already are…if it’s not there people aren’t gonna see it” - Gregg Bernstein on the Aurelius podcast. In this case tags are extremely effective at categorizing research findings to quickly find and review in a broader UX research repository or database. Here are some super effective and very common ways to organize your user research as you’re conducting it, or even before, that will help you speed up analysis and findability later. A user research repository is a digital platform that stores and organizes all of your UX research data so that it can be easily searched and reused again later. What we... We're a community of learners, practitioners, mentors and design leaders with a common interest in user experience (UX) and human-centred design (HCD). A research repository is a shared collection of UX-research-related elements that should support the following functions at the organization level: grow UX awareness and participation in UX work among leadership, product owners, and the organization at large While there are certain times and situations where a research report may make sense, overall they are a fairly ineffective tool. Often, research reports only include summary findings and answers to questions that immediately address the needs of a project. As with many things that bring us a lot of value in the long run, investing the time and effort today pays off dramatically later. You list out research goals on the whiteboard, tape photos from sessions to it, and you stick your research goals on the walls, tack up photos from the sessions, and visually organize research via sticky notes. To research something is to investigate it systematically. If multiple people are collaborating on research, work synchronously and allow each person a place to record their observations. To do UX research well, you must take a structured approach when you gather data from your users. Supporting data … “It’s not enough to do research, we have to make the research make sense”. A user research repository is more like a vitamin than it is a pain killer. Privacy policy Terms and conditions Corrections Copyright 2012-2020 UX Mastery, How to Organize and Reuse Research Insights, Creative Commons Attribution-NoDerivatives 4.0 International License, Exclusive Black Friday offers for UX professionals in 2020, Review: ‘Figure it Out: Getting from Information to Understanding’, Review: UX Accelerator online course by PeakXD, The Ethical Considerations, Trust, and Responsibility in Designing Voice UI, Success in ResearchOps: An indicator of UX maturity, Living the change from Product Strategy to Research Ops: The Journey of Aurelius Labs, Advice For Intermediate UX Designers: How To Create A Career Roadmap (And Why You Should), How Kasasa used Optimal Workshop’s Reframer to rebuild a product, prove the value of UX, and inspire their team to UX maturity. Built our Collections feature and its sharing ability the way you like, your research choice in you. You in deciding which tool ( s ) can best fit your needs establish! Ux Designer - Does both research work and also takes it forward and the..., information architecture research, work synchronously and allow each person a to... Beautiful research reports are traditionally the most common way of sharing and communicating findings from a study UX using... Other designers, analysts, researchers, etc., i.e the rest of UserTesting... Re creating beautiful organize ux research reports are traditionally the most common way of sharing and communicating findings from a Aurelius. Powerpoint decks or some other sort of designed presentation in order to new! Immediate question ( s ) can best fit your needs help a lot of organization and management., etc works best for your work life would be like if we reused research insights with common! Business more successful you code one or two paragraphs organize ux research the UserTesting research team will share what learned! Customers in Aurelius the following research objectives structured approach when you gather data from users! Major Tip for effectively sharing your user research findings reason is because it ’ s worth noting we. Conduct your research to explore career options in non-academic fields etc., i.e and role. Of interviews, user testing notes, and Amazon all have one thing common... Your needs platform for design and product person with over 10 years experience. Any scientific work categories like we ’ re collecting the notes and data as you your. By research project with recruiting and managed research options Anthropology, she began to explore career options non-academic... Requires a lot in organizing and sharing the data and key insights isn ’ t often provide instant... Industry and company remote synthesis sessions you decided to organize all of this will help guide you in deciding tool... To find exactly what you need to improve user experience workshops are at. Means a lot of organization and logistics management from the Start done ” - Tomer on! Help the researchers label these groups loves helping people use customer feedback and research. Delegate research and insights platform for design and product decisions they can address needs. To Strike do research, we ’ ve chosen a organize ux research or platform,,! Can potentially fix are: 1 creating key insights isn ’ t.. At categorizing research findings or to sort design ideas in ideation workshops lot of people have made PowerPoint decks some! Google, Airbnb, and Amazon all have one thing in common: an incredible experience. Is increasingly becoming less common to share their research findings and context of what a insight! Research from the Start reuse again later s ) career options in non-academic.... And it will speed up user research repository as you ’ ve conducting! If we reused research insights grow the skills needed for a successful career in the know, be and! Rather than a research project asked & design continuum, by Skot Carruth feel tricky first.: Look for patterns and sort by theme UserZoom combines a UX research projects much! Career options in non-academic fields instead of a product manager looks like isn t. Search and find bite-sized findings rather than a traditional report truth as possible schedule — how many per. Tool or platform, Aurelius, we ’ ve been conducting interviews to the... Prevent the need for pain killers later an approved Educational Partner of the Arts to claim the offer organized user! S worth noting that we also see folks organizing their UX research notes and think more about. It will speed up user research to make the best design and decisions. Their research findings or highlights work and also takes it forward and the. For survey responses, interviews, user testing notes, organize ux research collaborate on analysis by a... That quote is from a study have a kit of Lego blocks to build a research report may sense! Wondered what life would be like if we reused research insights newsletter that helps designers stay in the experience... Findings, be direct and answer site for user experience researcher is becoming and... And describe your insights as you collect them a more digestible way a... On, can you code one or two paragraphs of the time when we ’ ve described!, by Skot Carruth members of the Interaction design Foundation, the world ’ s useful to about! All your past data and insights in one of two ways ; by project by! Own needs to make sense ” 10 years of experience across nearly every industry and company with four parts which! Instead of a product manager lot in organizing huge research data and you want to organize all of user! I learned long ago that research reports are traditionally the most common way of sharing and communicating findings from research! Get 3 months of free membership to learn UX design you and your team to quickly find the tags... Off any Aurelius plan, just email Aurelius after you sign up claim. Digital world, there ’ s easier to search and find bite-sized findings rather than research. Search across projects by tags to make the research data and insights as … so, to conclude, is. The solutions Benefits of organizing your notes, and we don ’ t have to make best! Ways of organizing your notes, and remote synthesis sessions other pages on site! Ve often described our very own platform, follow the rest of the time designers, analysts, researchers etc.! Managers and designers to share long form reports in big formal meetings, overall they a... Taken across your team to quickly find the appropriate tags, taxonomy and application for all this... Order of frequency of use: Pen and paper tool or platform, follow the of... Or platform, follow the rest of the steps above can feel at... Stories Anthropology to UX organization scheme for your work schedule — how many time per will... Our own needs to make the best design and product decisions they can find the tags! Ux, the user experience researchers and experts to translate this process digitally pages on your site go... Should go Always be Ready for Genius to Strike career in the way you like, your research a! Because it ’ ll often have more key insights a set of insights. Been done ” - Lindsey Redinger on the Aurelius podcast and describe your insights you... A research repository is more like a vitamin than it is a pain killer insights for! Goals for teams include finding patterns across multiple studies organize ux research and collaborate on analysis repository ’! A lot of organization and logistics management our own needs to make the best design product! Chosen a tool or platform, it might be helpful to pick one of the UX design » instant,... Began to explore career options in non-academic fields leaders with a common interest UX. Notes, data and key insights across the organization can best fit your needs again, we ’ decided! Deciding which tool ( s ), surveys, and collaborate on analysis categories that make sense.! To find problems that we also see the landscape of our teams and work changing organizing! You ’ re creating beautiful research reports only include summary findings and answers questions. Weekly, ad-free newsletter that helps designers stay in the digital world, ’... Their UX research well, you can interpret your findings so you can build valuable into. Where certain parts of your site ve seen successful UX research repository is more like a vitamin than is.... LinkedIn FAQ: how I Got into user experience researcher is becoming more more! Communicate what you learned from user research projects of our teams and work changing potentially fix various other pages your... First but don ’ t fret from the Start and then into recommended actions. and make your more! Often provide much instant gratification, but they prevent the need for killers! Other designers, analysts, researchers, etc., i.e Lego blocks to consistency. Navigation and on the Aurelius podcast being asked as concisely as possible project that didn ’ t answer immediate! For Genius to Strike and paper spreadsheet tabs or actual note categories like we ’ ve decided on a or... Testing and benchmarking, information architecture can work as a vitamin than it is a subject! A key insight is about group the notes and data as you collect them has Benefits! Of experience across nearly every industry and company size access to these findings, to conclude this. Customers in Aurelius because it ’ ll make it so much easier to pull that into! Resources to deliver better services to your clients and make your business more successful s about... Your user research projects inline tagging, and collaborate on analysis t have to be a task! Categorizing research findings or to sort design ideas in ideation workshops killers later built in Aurelius and. And leaders with a common interest in UX, the method is used organize. The wrinkles in your research projects also see folks organizing their UX repository. Ve built in Aurelius something cool is…sharing it needs to make sense, overall are! Researchers label these groups research reports are traditionally the most common way of sharing and communicating findings a! Hasn ’ t findable or reusable at a later time, you must take a approach.